In my younger and stupider days I started an IRA with Merrill-Lynch and learned only years after how much was being chewed up in fees, loads, and who knows what other charges. Fortunately I was alerted to Vanguard by a knowledgeable friend and moved all my money over. I didn’t bother discussing the situation with the M-L advisor because I knew all I would get was a pack of lies.
I agree. Why not invest directly with Vanguard? Financial Technology needs to be more than a slick webpage that charges a fee to invest in Vanguard funds. I have a free account with Personal Capital but I do not let them manage my money.